Supervisor Class

🛡️ Security Guard Supervisor Certification Course

Course Overview

The Security Guard Supervisor Certification Course is a professional development program designed for experienced security officers seeking to advance into leadership roles. This course equips participants with the practical skills, legal understanding, and leadership mindset required to effectively supervise security personnel and manage daily operations with professionalism and accountability.

Students will gain an in-depth understanding of supervisory responsibilities, communication strategies, conflict resolution, emergency coordination, and the legal aspects of private security management. The course emphasizes hands-on application through real-world case studies, incident reporting exercises, and leadership simulations.

Learning Objectives

By the end of this course, participants will be able to:

• Lead and manage a team of security officers with confidence and professionalism.

• Conduct effective daily briefings, patrol inspections, and performance evaluations.

• Apply clear and assertive communication techniques to enhance teamwork and morale.

• Respond effectively to incidents and emergencies following proper protocols.

• Maintain accurate documentation and incident reports compliant with legal standards.

• Understand and apply principles of legal liability, use of force, and citizen’s arrest under California law.

• Prevent negligent supervision through training, monitoring, and accountability practices.

Modules Included

1. Introduction to Security Supervision

   • Leadership roles and expectations

   • Ethics, professionalism, and communication standards

2. Team Management and Operations Oversight

   • Assignments, scheduling, and shift management

   • Conducting patrols and verifying post compliance

   • Reporting procedures and documentation accuracy

3. Conflict Resolution and Incident Management

   • De-escalation techniques and mediation skills

   • Incident investigation and evidence review

   • Handling disputes, complaints, and use-of-force situations

4. Emergency Coordination and Response

   • Command roles in fire, medical, or security emergencies

   • Chain-of-command procedures and agency notifications

5. Training and Development for Security Officers

   • On-the-job training (OJT) methods

   • Identifying training needs and documenting progress

6. Legal Liability and Responsibilities

   • Civil and criminal liability for supervisors

   • Negligent supervision and disciplinary protocols

   • Documentation standards for legal protection

Format & Duration

• Delivery: 100% Online (self-paced)

• Duration: 8–10 hours of guided content + quizzes and final assessment

• Certification: Upon successful completion, students receive an official Security Guard Supervisor Certificate (TFF-1714 Certified) from ASAP Security Academy.

Ideal For

• Experienced security officers ready to move into supervisory positions

• Current supervisors seeking updated compliance and leadership training

• Security company staff preparing for management responsibilities

Assessment

• Module quizzes and practical exercises

• Written incident report submission

• Final certification exam (70% minimum passing score)